Niku Professional Services offers customers a variety of customized services, utilizing both Clarity experts and Clarity-certified partners, to ensure the successful implementation and use of Niku enterprise software. These services include:
- Implementation services
- Migration/upgrade services
- Post-implementation business analysis
Implementation Services
Niku Professional Services and Niku's global network of certified implementation partners provide implementation and project management expertise for the installation and deployment of Niku products using Niku's exclusive U-Method to guide customers through five steps of product implementation:
- Planning
- Analysis
- Creation (design, build, test)
- Deployment
- Support
A hassle-free, proven process, U-Method follows the globally recognized Project Management Institute's (PMI) guidelines for project management and customer care. U-Method enables customers to understand and share in implementations fully, reducing or eliminating post-implementation dependencies and assuring successful projects and satisfied customers.
Migration/Upgrade Services
Niku Professional Services consultants have acquired thousands of hours of experience successfully migrating legacy systems to Clarity enterprise software. The extent of this experience has enabled Niku to develop a variety of software tools to simplify and automate migrations.
Niku Professional Services also provides guidance and support during the system upgrade process. Niku's development organization actively supports every customer migration or upgrade that Niku Professional Services performs.
Post-Implementation Business Analysis
Niku Professional Services consultants provide in-depth analysis of customer infrastructure and business processes during our post-implementation business analysis. Niku consultants interview IT department personnel and end-users to learn how, and how successfully, customers are utilizing the newly-implemented Niku application.
They then write a Post-Implementation Business Analysis (PIBA) that includes:
This PIBA report is designed to help customers understand how to optimize the use of Niku software to achieve the highest return on their investment.
Contact Information
Niku Professional Services consultants and partners serve Niku's global customers from locations throughout the world. For more information, please contact the location nearest you.
